Transformasi Birokrasi Pada Abad 4.0
Keywords:
Transformasi , Birokrasi , Abad 4.0Synopsis
Buku ini merupakan sebuah karya yang mendalam dan komprehensif mengenai evolusi birokrasi di era digital. Mencakup berbagai aspek transformasi birokrasi, mulai dari sejarah reformasi hingga penerapan konsep baru dalam pelayanan publik dan tata kelola pemerintahan. Bab 1 memberikan pengantar dengan fokus pada kelanjutan reformasi birokrasi, mengulas sejarah gelombang reformasi, dan menyoroti kemajuan yang telah dicapai. Bab 2 lebih spesifik membahas transformasi reformasi birokrasi di era 4.0, meliputi tujuan pembelajaran, tata kelola pemerintah berbasis elektronik, dan konsep Smart Aparatur Sipil Negara (ASN). Di Bab 3, buku ini mengalihkan fokus pada reformasi layanan publik, dengan penekanan pada pembangunan civil society, self-improvement, open government, clean government, dan studi kasus terkait open government dalam pemilihan kepala daerah Pandeglang. Bab 4 menggagas konsep Green Government, mengatasi masalah banjir, re-fungsi ruang hijau terbuka, kerjasama mengatasi urbanisasi, penerapan konsep ecocity, dan gagasan green building. Bab 5 membahas pembelajaran dari kasus spesifik daerah dengan mengeksplorasi geografi historis dan pelayanan publik Kota Tangerang. Terakhir, Bab 6 melakukan analisis kompetensi aparatur melalui kajian teoretis hasil penelitian akademis, kompetensi aparatur sebagai sebuah kebutuhan, pembangunan paradigma customer engagement, dan pokok-pokok dimensi kualitas layanan publik. Secara keseluruhan, buku ini memberikan pandangan luas tentang bagaimana birokrasi dapat bertransformasi di abad 21, dengan menggunakan teknologi dan inovasi untuk memberikan pelayanan yang lebih efisien dan efektif kepada masyarakat.
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